Returns & Exchanges

We want you to be completely delighted with your Mary Engelbreit purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure products are in their original, unused condition to receive a full refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip or authorization form inside the box.

• 3.
  Ship the Item

  Affix the provided shipping label or your own trackable postage to the package and drop it off at your nearest carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 5-7 business days.